During my freshman year in high school, my science teacher assigned us to interview people in the community about how they use science in their careers. Although I don’t remember most of the people I spoke with, I can tell you that I spent meaningful time with a local community pharmacist who changed my life.
What I saw was a man who loved his career and truly cared for his patients. In an instant, I knew that I wanted to become a pharmacist, and I never wavered from that goal throughout high school.
Knowing what you want to be when you grow up at age 14 is unusual, but it is very liberating. I simply had to work backwards to figure out how to achieve my goal of becoming a pharmacist.
After high school, I chose to attend Ohio Northern University (ONU) because it had a unique pharmacy program. Rather than attending college for 2 years and then applying to the pharmacy program, ONU students were admitted to the College of Pharmacy from day one.
Although it was expensive, being in pharmacy school from day one and avoiding the risk of rejection made it worthwhile for me.
In college, I spent a lot of time in the library. Although the classwork was difficult, I did well with one exception: organic chemistry.
I did fail organic chemistry—a notorious “weed out” course—but I successfully retook the class over the summer and graduated on time with the rest of my classmates. Failing a course is a difficult stumbling block, but I stood strong and persevered.
Today, I’m thankful for the wonderful pharmacy profession for so many reasons.
First, I’m thankful that community pharmacists are the health care professionals most accessible to the public. If my local pharmacist wasn’t accessible to me, then I likely would have taken a different career path.
Second, I’m proud of the work we pharmacists do, the diversity of our career options, and the relationships we share with our patients and fellow health care providers.
Pharmacy is a profession that makes a real difference in people’s lives. It certainly has made all the difference in mine.
Hospital, Jerk, Provo, Strangers, USA, Utah | Healthy | March 28, 2018
(One evening, as I am working, I end up standing up and smacking my head against a shelf, leading to a head wound that starts bleeding rather profusely. I clean up a bit and get an old rag to hold over the injury. My manager gets one of my co-workers to drive me over to the ER to get checked out. We arrive, and start to get checked in, when an old man speaks up behind me.)
Old Man: “F****** kid, bumped his head and trying to get attention. Go home, you p****! There are people that actually need to be here!”
(I turned, because I was not quite sure if he was talking to me, revealing the side of my face that had a few streaks of blood down it that I hadn’t managed to clean up. Right as I turned, a new line of blood leaked out and rolled down the side of my face, as well. The old man jumped and actually half-slid out of his seat, before standing up and scurrying over to a chair across the waiting area from where I was. I got checked in, and they confirmed that it was just a typical head wound, no concussion or internal bleeding. As I left, I spotted the old man being let in, and he turned away, beet red. Maybe he’ll learn to not be so quick to judge.)
Extra Stupid, Friends, home, USA | Healthy | March 25, 2018
(I just got into a pretty bad car crash. I refuse medical assistance because, well, that’s expensive. I call my boyfriend to help me, and he brings his buddy who always brags about being an ex-Marine medic. In my shock, I keep insisting we go to the home of a friend whose cats I am taking care of, saying that we can’t let them starve. We get there. I’m bleeding everywhere, my face is swelling, and my hand is turning blue for some reason.)
Boyfriend: “I’ll feed the cats. You just sit down. Wait. You need ice. I’ll get ice!”
Buddy: “You need to clean out these cuts. Does your friend have rubbing alcohol?”
Me: “I don’t know. She’s got three bathrooms in this place. Look around.”
(They run around like headless chickens for a minute.)
Buddy: “I don’t see any.”
Me: “There is a store up the road.”
(He disappears and comes back five minutes later, holding a vodka bottle.)
Buddy: “They didn’t have rubbing alcohol. I got this!”
Me: “Where did you go?”
Buddy: “The gas station.”
Me: “And you didn’t notice the drug store on the other corner?! Give me that.” *I take a big swig straight from the bottle* “It will do, but I’m never calling you for rescue again.”
Boyfriend: “What about me?”
Me: “Are the cats fed?”
Boyfriend: “Yes.”
Me: “I’ll call you; just don’t bring him with.”
(And yes, I did clean out my wounds with vodka, because the buddy didn’t want to go out again, and my boyfriend was afraid I would get up the in-shock energy to kill said buddy if we were left alone together. Good times.
British Columbia, Canada, Extra Stupid, Jerk, Medical Office, Patients, Vancouver | Healthy | March 24, 2018
(I’m a patient sitting in the waiting room of a walk-in clinic. Although I try not to, I overhear the following conversation, as the patient is being extremely loud.)
Patient: “I want to see [Doctor].”
Receptionist: “I’ll see if I can get her for you, but if it’s urgent, we try to send patients in to doctors as they become available, and [Doctor] will be off the clock in twenty minutes. You’ll probably be waiting longer than that.”
Patient: “My friend told me [Doctor] is the best one, and I came on a Thursday because he said she works on Thursdays!”
Receptionist: “I’m sorry you were inconvenienced, ma’am. In future, if it’s urgent, please come in right away. All our doctors are fully qualified to help you.”
Patient: “Well, what about next Thursday? Will she be in, then?”
Receptionist: “Again, if you come late in the day, she may not be able to help you.”
Patient: “I can’t come any earlier! I’m at work until five, and I’m sure as hell not going to take time off if you can’t guarantee that I’ll even get to see the right doctor! This is absolutely ridiculous! I’m coming in next Thursday at 5:30, and I expect to see [Doctor]!”
Receptionist: “Ma’am, it doesn’t work like that.”
Patient: “Well, why the hell not?!”
Receptionist: “Because asking to see a specific doctor at a specific time is called an appointment, and this is a walk-in clinic.”
Patient: *glares at the receptionist, crumples up her sign-in sheet, and stalks out the door*
Extra Stupid, Hospital, Illinois, Patients, USA | Healthy | March 23, 2018
(I work in a hospital in a mid-sized city as a CNA. We like to refer to our dietary service as “Room Service” for some reason. A patient hits the call light.)
Patient: “I need to talk to you about my diet. Room service won’t let me order hardly anything on the menu.”
(I call down to room service. Apparently, the patient has eggs listed on her allergies in her chart, so naturally, they won’t allow her to order anything with eggs in it. This is kind of a problem at breakfast time. I head back into the room.)
Me: “It seems that our dietary department has eggs listed as one your allergies.”
Patient: *deep sigh* “No, I’m not allergic to eggs. I’m allergic to egg yolks.”
Me: *with a look of confusion on my face* “Um, I’ve never heard of that. What happens when you eat egg yolks?”
Patient: “They make me gag, but I can eat scrambled eggs with no problem. As long as they’re mixed in, they don’t bother me.”
Me: “I don’t think that’s an allergy; I think you just don’t like runny yolks.”
(It took me a full four hours of bugging the nurse and the doctor to change this woman’s diet, because this woman in her sixties didn’t know the difference between allergies and foods she doesn’t like.)
(I have been sent to the radiology department within the ER for an urgent chest x-ray. When the technician asks me if it is possible I am pregnant, I have a mental glitch — I have a language-based learning disability — and my brain takes a good 30 seconds to interpret the question. Since I hesitated, the technician turfs me back to Family Medicine for a pregnancy test. I am upset at having to spend longer in the hospital while sick, as well as the effort to walk across the hospital and back. The nurse administering the test is also upset for having her work interrupted for the test.)
Me: “I tried telling him I would have to have the gestation of an elephant to still be pregnant two years after last having sex.”
Nurse: *annoyed, slamming objects as the test is performed* “Yes, you couldn’t even be on ‘I Didn’t Know I Was Pregnant’ [reality TV show] by this point.”
Me: “And he’s going to throw me in the back of the line, so I’ll wait all over again. I’m on bed rest. I just want to be — and should be — at home, but we have to go through this! So, I took 30 seconds to answer the question, but I answered it! I don’t know why he just didn’t believe my disability.”
Nurse: *still annoyed* “Belief in your honesty has nothing to do with it. He wouldn’t be allowed to interpret; the policy is that anything other than a ‘quick no’ has to be investigated.”
(I pause for a moment as this sinks in. My tone becomes lower and calmer, and my speech slows as this new perspective hits me.)
Me: “I hadn’t thought of that. That makes sense. While he wouldn’t have any reason to believe I’m lying, he also has no ability to know if I am telling the truth, since my disability isn’t on the test request. He probably gets women who hesitate because they are in denial. This policy may annoy a lot, but probably saves a few zygotes from harm.”
(The nurse stops what she is doing for a moment in thought.)
Nurse: *obviously calmer* “Yeah, the policy probably does save those precious few.”
(We’re silent for the rest of the test, but the tension in the air around us has dissipated. The test is negative, and she signs a slip for me to take back to the x-ray technician. I take it and smile at her.)
Me: “Thank you. And I’m sorry about the interruption. I hope you can get back into your rhythm easily.”
Nurse: “Thanks, and I hope they manage to rush you through, and get you back to bed. Feel better!”
(It is amazing the difference perspective can make! And, while the technician had another patient when I arrived, he took me next, and even defended me when people complained I had jumped the line. [“She waited in line before, so she doesn’t have to wait now!”] I got upset for nothing — except the exhausting trek through the hospital!)
California, Extra Stupid, USA, Vet | Healthy | March 19, 2018
(When canine patients need a little more fiber added to their diet, the doctor will often advise the owner to add a spoonful of canned pumpkin to the food. One day we get a phone call from an owner to whom we recommended pumpkin.)
Owner: “I ran out of pumpkin pie. Can I use apple pie, instead?”
Bad Behavior, California, Great Stuff, USA, Vet | Healthy | March 18, 2018
(Federal law requires that before administering any vaccine or prescribing any medication, there must be a current DCPR — doctor-client-patient-relationship. Basically, the doctor must have examined the pet within one year of the date. I have been called up front to help a new coworker with a client who doesn’t seem to understand this.)
Client: “I don’t need an exam. He’s healthy. Just give him the shot.”
Me: “But federal law says we have to.”
Client: “But he had an exam in January.”
Me: “Yes, January of last year, so we could have given him the shot this January, but it is now April.”
Client: “Well, what can I do? He needs the shot.”
Me: “We can examine him.”
Client: “But I don’t want to do that. Could my friend Benjamin Franklin convince you?”
Me: “Are you asking me to accept a bribe?”
Client: “Maybe.”
Me: “You realize that the exam is only 50 bucks, right?”
Client: “Yeah, but I don’t want to have him examined.”
Me: “So, you want me to break federal law, make the doctor lose her license, and all my coworkers and me find new jobs in new career fields. Yeah, that’s going to be more than $100.”
Client: “So, how much?”
Me: “Seven hundred and fifty thousand.”
Client: “What?!”
Me: “Seven hundred and fifty thousand to break federal law; I think that’s cheap. Or 50 bucks for an exam.”
Client: “What times do you have on Tuesday?”
(After the client is scheduled and leaves…)
Coworker: “What would you have done if he said yes to the $750,000?”
Me: “Insisted he bring cash, and check all the bills for counterfeiting, then administer the vaccine. Tell the doctor, and split the money evenly among the whole staff.”
Coworker: “What?!”
Me: “Official company policy says that if someone wants to give you 15,000 times more than the price of the service, in cash, you are not to expected to turn them down. But accepting anything less, not getting cash, not checking it for fakes, or not splitting the bribe are all offenses that will get you fired. We’ve had that option for 30 years now; so far, nobody has ever taken us up on it. Can’t imagine why.”
Canada, First Aid Course, Silly | Healthy | March 16, 2018
(I am taking a first aid training course as part of a job requirement. Every student in the class is male, and the only female is the instructor.)
Instructor: “Now we’re going to go over Cardiopulmonary Resuscitation, or CPR. Let’s go grab our test dummies.”
(The test dummies used for CPR practice are realistic replicas of a woman’s head and torso. A lot of the students feel uncomfortable with this practice, as it involves undressing the dummy and pushing on its chest.)
Instructor: “Come on! You’re all big boys, now. Put some muscle into it! This is literally the only time it’s legal for you to grab an unconscious woman’s boobs!”
California, Hospital, Nurses, Patients, Sacramento, USA | Healthy | March 15, 2018
(I am using a V-slicer to slice potatoes into French fries to soak overnight before going to bed. I slip while using it and slice open the side of my left hand, all the way to the bone. I manage to wrap it and drive myself to an emergency room — the emergency clinics are all closed for the night — and get stitches. Since I am not an emergency, I have to wait five hours before I am fully treated. After my hand is cleaned, stitched, and bandaged, a nurse brings me some discharge papers to sign. She notices me signing with my left hand.)
Nurse: “Oh, you’re left-handed? I’ve heard that left-handed people are really smart. Is that true?”
Me: “I’m sitting in an emergency room at three in the morning because I sliced my hand open making French fries. What do you think?”
California, Hospital, Nurses, Patients, Sacramento, USA | Healthy | March 15, 2018
(I am using a V-slicer to slice potatoes into French fries to soak overnight before going to bed. I slip while using it and slice open the side of my left hand, all the way to the bone. I manage to wrap it and drive myself to an emergency room — the emergency clinics are all closed for the night — and get stitches. Since I am not an emergency, I have to wait five hours before I am fully treated. After my hand is cleaned, stitched, and bandaged, a nurse brings me some discharge papers to sign. She notices me signing with my left hand.)
Nurse: “Oh, you’re left-handed? I’ve heard that left-handed people are really smart. Is that true?”
Me: “I’m sitting in an emergency room at three in the morning because I sliced my hand open making French fries. What do you think?”
Florida, Ignoring & Inattentive, Jerk, Medical Office, Reception, USA | Healthy | March 14, 2018
(My spouse is on an organ transplant list. One of the many requirements is that you must always show up to your appointments unless you call with a really good reason. Failure to do so can get you thrown off the list. The transplant coordinator calls me and tells my that my spouse never showed up for an appointment with one of the doctors. I inform her that he most certainly did. He even had to leave a very important meeting at his office in order to do so. But the doctor’s receptionist and nurse told the coordinator that he didn’t show up for the appointment. This goes back and forth between the coordinator, the nurse, the receptionist, and me for over a week. The coordinator knows my husband and doesn’t believe for a second that he just blew the appointment off, but both the nurse and receptionist are adamant.)
Me: “Hey, [Coordinator], the next time you talk to [Receptionist] or [Nurse], tell them I am notifying my insurance company, because I have paperwork that says my insurance company paid out for an appointment, so in that case, the doctor’s office is committing insurance fraud.”
(The coordinator called me back the next day laughing because “all of a sudden” they found the paperwork showing my husband HAD shown up for the appointment. We are, however, changing doctors with the help of the coordinator.)
Crazy Requests, Emergency Services, Hospital, Jerk, Montana, Patients, USA | Healthy | March 13, 2018
(I work in an emergency room. It’s late morning when a well-dressed woman of late middle-age registers. She states that she was just in a serious accident and must be seen immediately. Although we know that we hear about serious in-town accidents right away, sometimes a serious accident does occur in the country and the victims may be brought in by private vehicle. They usually have on outdoor-appropriate clothing rather than clean high heels, but we still hustle the patient back quickly. Once in a bed, she relates that the “serious accident” occurred hours ago, in town, at a speed she calls “much less than 20 miles per hour.” She has driven here in the car involved. She gets an exam and a neck x-ray. Then, she complains
Patient: “This is taking too long. I am diabetic and haven’t eaten breakfast. You have to feed me.”
(It’s about 11:30 am.)
Me: “What have you been doing since the accident?”
Patient: “I went to see a lawyer first, then came straight to the hospital.”
Me: *sighs* “We’ll get you some crackers and peanut butter.”
Patient: “No, I’m in the mood for an egg salad sandwich.”
Me: *finally had enough* “This is not a restaurant, and we don’t have egg salad sandwiches lying around to give out!”
Australia, Ignoring & Inattentive, Melbourne, Non-Dialogue, Pharmacy, Victoria | Healthy | March 12, 2018
I have an eight-and-a-bit-month-old child, and I’ve been having some pain during sex, so I book in to see my OB-GYN.
The appointment is really straightforward and I’m told to go get a cream. I also have a birth control rod inserted whilst I’m there. I wander over to the pharmacy and hand over my script. I’m not asked for my Medicare card, but I’m asked if I have concession.
I reply no, with no more thought into the answer. I wait and collect my script and note that I’ve been charged a concession price. Not thinking too much into it, and thinking that I must have one linked to my Medicare card, I pay the $12.80 instead of $50 to $80 for my items and head back across the road.
I get the rod implanted and continue about my day, a bit perplexed how I got charged concession. It’s not until later that night when I’m reading the script again that I realise they’ve put it under the wrong name. I’m a Mrs. [My Name], and they put it under a Mr. [Same Name].
I burst out laughing that they have given a man vaginal cream and contraception, at an OB-GYN.
Crazy Requests, Emergency Services, Hospital, Jerk, Montana, Patients, USA | Healthy | March 13, 2018
(I work in an emergency room. It’s late morning when a well-dressed woman of late middle-age registers. She states that she was just in a serious accident and must be seen immediately. Although we know that we hear about serious in-town accidents right away, sometimes a serious accident does occur in the country and the victims may be brought in by private vehicle. They usually have on outdoor-appropriate clothing rather than clean high heels, but we still hustle the patient back quickly. Once in a bed, she relates that the “serious accident” occurred hours ago, in town, at a speed she calls “much less than 20 miles per hour.” She has driven here in the car involved. She gets an exam and a neck x-ray. Then, she complains
Patient: “This is taking too long. I am diabetic and haven’t eaten breakfast. You have to feed me.”
(It’s about 11:30 am.)
Me: “What have you been doing since the accident?”
Patient: “I went to see a lawyer first, then came straight to the hospital.”
Me: *sighs* “We’ll get you some crackers and peanut butter.”
Patient: “No, I’m in the mood for an egg salad sandwich.”
Me: *finally had enough* “This is not a restaurant, and we don’t have egg salad sandwiches lying around to give out!”
Florida, Ignoring & Inattentive, Jerk, Medical Office, Reception, USA | Healthy | March 14, 2018
(My spouse is on an organ transplant list. One of the many requirements is that you must always show up to your appointments unless you call with a really good reason. Failure to do so can get you thrown off the list. The transplant coordinator calls me and tells my that my spouse never showed up for an appointment with one of the doctors. I inform her that he most certainly did. He even had to leave a very important meeting at his office in order to do so. But the doctor’s receptionist and nurse told the coordinator that he didn’t show up for the appointment. This goes back and forth between the coordinator, the nurse, the receptionist, and me for over a week. The coordinator knows my husband and doesn’t believe for a second that he just blew the appointment off, but both the nurse and receptionist are adamant.)
Me: “Hey, [Coordinator], the next time you talk to [Receptionist] or [Nurse], tell them I am notifying my insurance company, because I have paperwork that says my insurance company paid out for an appointment, so in that case, the doctor’s office is committing insurance fraud.”
(The coordinator called me back the next day laughing because “all of a sudden” they found the paperwork showing my husband HAD shown up for the appointment. We are, however, changing doctors with the help of the coordinator.)
California, Hospital, Nurses, Patients, Sacramento, USA | Healthy | March 15, 2018
(I am using a V-slicer to slice potatoes into French fries to soak overnight before going to bed. I slip while using it and slice open the side of my left hand, all the way to the bone. I manage to wrap it and drive myself to an emergency room — the emergency clinics are all closed for the night — and get stitches. Since I am not an emergency, I have to wait five hours before I am fully treated. After my hand is cleaned, stitched, and bandaged, a nurse brings me some discharge papers to sign. She notices me signing with my left hand.)
Nurse: “Oh, you’re left-handed? I’ve heard that left-handed people are really smart. Is that true?”
Me: “I’m sitting in an emergency room at three in the morning because I sliced my hand open making French fries. What do you think?”
Doctors, England, Jerk, Medical Office, UK | Healthy | March 30, 2018
(I go to the doctor due to being on my period for five weeks. The conversation is fairly routine; he asks if I’ve changed my diet and about what my period is normally like — he seems a bit freaked out when I say it is normally only two weeks — but overall it seems to be going well. He then asks if I could be pregnant.)
Me: “I can very safely say I’m not pregnant.”
Doctor: “Oh? What contraception are you using?”
Me: “Asexuality.”
(Normally when I say that, the doctor just nods and continues with questions, or asks if I want to consider long-term birth control “as a precaution,” but otherwise just drops the subject. This guy lost it, ranting about proper birth control and about how I, a 25-year-old woman, “should know better by now.” No, I don’t know what he meant by that. I let him rant for a few minutes, and when he finally calmed down, I said, “It means I’m a virgin.” He blinked, apologised quietly, and gave me some pills for the actual reason I was there. I left after making a note of his name so I could make a complaint.)
England, Jerk, London, Medical Office, Patients, UK |
Healthy | March 30, 2018
(My cousin is sitting in the reception area, waiting for his appointment with the doctor, when a gentleman who is also waiting suddenly has a heart attack. The receptionist screams for help, all the doctors come running, and while they are busy administering CPR, the receptionist calls for an ambulance. The receptionist then prepares to go outside, to guide the paramedics to the right location when they arrive. My cousin, along with all the other patients in the waiting area, keep out of the way to allow the doctors to work on the gentleman… all except one patient, who arrived in the midst of all the chaos, hasn’t registered what is going on — or simply doesn’t care — and is therefore standing at the reception desk, huffing in indignation.)
Patient: “Well, really! Where do you think you’re going? I have an appointment! And I’m in a hurry, so I expect to be seen on time.”
Receptionist: *looks pointedly down at the floor, where the doctors were still administering CPR* “Well, I’m sorry, ma’am, but I’m afraid all the doctors are a bit busy right now, TRYING TO SAVE THIS GENTLEMAN’S LIFE!”
Hospital, Jerk, Provo, Strangers, USA, Utah | Healthy | March 28, 2018
(One evening, as I am working, I end up standing up and smacking my head against a shelf, leading to a head wound that starts bleeding rather profusely. I clean up a bit and get an old rag to hold over the injury. My manager gets one of my co-workers to drive me over to the ER to get checked out. We arrive, and start to get checked in, when an old man speaks up behind me.)
Old Man: “F****** kid, bumped his head and trying to get attention. Go home, you p****! There are people that actually need to be here!”
(I turned, because I was not quite sure if he was talking to me, revealing the side of my face that had a few streaks of blood down it that I hadn’t managed to clean up. Right as I turned, a new line of blood leaked out and rolled down the side of my face, as well. The old man jumped and actually half-slid out of his seat, before standing up and scurrying over to a chair across the waiting area from where I was. I got checked in, and they confirmed that it was just a typical head wound, no concussion or internal bleeding. As I left, I spotted the old man being let in, and he turned away, beet red. Maybe he’ll learn to not be so quick to judge
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