Vets Are Mind-Readers, Too, Apparently
Cincinnati, Ignoring & Inattentive, Jerk, Non-Dialogue, Ohio, Pets & Animals, USA, Vet | Healthy | March 24, 2022
I was seeing a client for the first time whose concern was that her dog was itchy. The file had a few visits from about a year ago concerning urinary issues and suspect urinary tract infection, but at a recheck visit, the client had reported it resolved. Otherwise, the dog had a healthy, normal history.
I could see on the exam that it had scratched its skin in several places from being so itchy. Running a flea comb through its coat, I pulled out several fleas that I was able to show to the client, which is always very satisfying. We started him on flea prevention and also gave him an anti-itch injection, as he was so itchy I was suspicious he was either allergic to the fleas (which is a thing) or had some allergies on top of the fleas.
I worked with the client to find options that worked in her budget and gave estimates for everything. At the end of the appointment, as with all appointments, I asked if there were any other questions or concerns for that day. We talked about the skin and allergies a little bit more, but otherwise, there were no other concerns.
The next day, she left a negative review on our page because, “We never resolved her dog’s urinary issues.”
|