Do You Need Reminders To Eat, Too?
Impossible Demands, Pharmacy, Reddit, Stupid | Healthy Right | CREDIT: WaitWut7 | April 8, 2022
I work in a pharmacy, and I got a call from a patient.
Patient: “I got notice that a script is about to be returned, and I want to know what it is.”
Me: “Your [diabetes medication] was filled almost two weeks ago, but it’s still available for pickup.”
He freaked out.
Patient: “Why wasn’t it with the other meds I picked up recently?!”
Me: “The doctor didn’t send in the refill until two days after your last pickup.”
Patient: “Well, no wonder I’ve been feeling so sick lately! Don’t you know I need to be taking my [medication] every day?! I haven’t taken it for two weeks if it wasn’t with the other meds that I picked up! I don’t look at what I’m getting. I just know that you guys are supposed to fill everything all at once! Why would you let me go two weeks without my [medication]?!”
Me: “It has been ready for pickup for almost two weeks, and you can come to pick it up at any time.”
I didn’t mention the fact that this was the third notice we had sent about his [medication] being ready for pickup.
He just continued to yell at me.
Patient: “It’s your fault I’ve been feeling sick! It’s your job to make sure I’m getting all of my meds at once so I don’t miss any!”
No matter how many times I explained it, he didn’t grasp the fact that we were waiting on the doctor to send in the refill.
It’s a good thing he brought all of this to my attention; I was unaware that I had picked up a second job as his personal nurse.
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