A Cool-Headed Manager Turneth Away Wrath
Instant Karma, Jerk, Pharmacy, Reddit | Healthy | CREDIT: rainbownator96 | November 26, 2020
I’m working the drive-thru at a pharmacy when an older patient who has occasionally been a handful pulls up. She has two prescriptions to fill and she hands me an empty tube of name-brand hydrocortisone cream.
Patient: “Can you get me another tube of this, too, please?”
Normally, we’re supposed to encourage patients to call ahead for curbside pickup, but we are slow and I am feeling nice. I leave the pharmacy, pick up the same tube, and add it to her order. The cream is about $6.
Later she comes in and starts complaining to the manager on duty.
Patient: “I bought this in the drive-thru earlier, and the employee there was rude to me, and she overcharged me! I demand that she be fired!”
She started generally causing a scene. Apparently, she wanted the store brand that was $3 cheaper. Surprisingly, after the manager reminded her that I was doing her a favor and I technically wasn’t supposed to leave the pharmacy to get over-the-counter products, she calmed down and left. I realize I could have been a bit friendlier, but I’m not a mind reader, lady.
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Sounds Like It’d Be Easier To Just Wait It Out
Funny, Impossible Demands, Insurance, USA, Wisconsin | Healthy | November 25, 2020
I help people sign up for Medicare insurance plans and answer questions, whether they’re related to medicare or not, to the best of my ability. This is a memorable call.
Customer
#1 : “Can you get Medicare at age seventeen?”
Me: “It’s possible, if unusual. If—”
There is a second person apparently listening to the phone on speaker.
Customer
#2 : “Don’t you need to be sixty-five?”
Me: “Everyone can get it at sixty-five, but people on Social Security Disability can get it earlier, as well as people with kidney failure.”
Customer
#1 : “So, it can be done before age sixty-five?”
Me: “Seventeen is rare, but it’s possible. There are other conditions that can get it for you early, as well, like Lou Gehrig’s disease.”
Customer
#2 : “But you don’t really get it before sixty-five—”
Customer
#1 : “Nuh-uh, he said it’s possible. You lost the bet, so—”
They disconnected the call at that point. I’ve done many things in this job, but I’ve never settled a bet before today.