Can’t Hear You Over The Sound Of Your Ovaries, Part 8
Bigotry, Hotel, Jerk, UK | Right | November 9, 2020
We are a small city-centre boutique hotel — nothing fancy, just a cute room. We do have a lot of reviews about our customer service.
I’m checking a guest in who only has a backpack for a week’s stay. About halfway through the check in, I spot two large suitcases on the CCTV outside the front door. This is a city centre and not a nice one, so I get a bit worried.
Me: “Sir, are those your bags outside?”
Customer: “Yes.”
Me: “Sir, you need to go and get them before someone else grabs them.”
Customer: “Your bellboy will grab them.”
Me: “Sir, it is only me tonight; we do not have a bellboy.”
Customer: “They are heavy; you need to tell him to lift with his knees.”
I realise he’s not listening so I check him in and run outside to grab the bags. Heavy is an understatement, but in my dress and heels, I lug it all the way to the elevator — which is awkwardly round the back of the building — and to his room. I knock two separate times before he answers.
Me: “Hi there. I’ve brought your bags for you!”
Customer: “You’re a girl.”
Me: “Yes, sir.”
He’s made no move for the bags so I take them into his room.
Customer: “You weren’t meant to get the bags.”
Me: “Sir, I explained I was the only one on duty tonight. I thought that meant you were okay with me grabbing them?”
Customer: “Women shouldn’t lift heavy bags. Especially my bags. In heels.”
Me: “Well, sir, they’re here now, as long as you’re happy—”
He shut the door in my face. Turned out he was from a country where women don’t do hard labour or work in jobs where interacting with men or touching their things. Luckily, I wasn’t on in the morning as he called down to reception and requested a man grab his bags. It was my female colleague on her own, and again, he screamed like a toddler when he saw her moving them.
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