She’s Shouting On Prints-iple
Hospital, Ignoring & Inattentive, Impossible Demands, Israel | Right | August 19, 2021
I’m in the waiting room of an eye clinic in a hospital. A woman in her late sixties and her adult daughter come out of one of the exam rooms. The woman loudly is complaining that she didn’t get a printout of the exam results, and her daughter is trying to calm her down.
Patient: “I always get the printout! They always give it to me! They didn’t give me the printout now!”
Patient’s Daughter: “Mom, stop yelling. You’re not being polite.”
A technician comes out of the room, as well.
Technician: “Our printer is out of order; I can’t print the results. But I sent them up to the ward.”
Patient: “I need to get a printout! I always get a printout!”
Technician: “It’s okay, the ward upstairs has them. I sent them up through the system. We can’t print it.”
Patient: “But I need to get the printout! You need to give me the printout!”
Technician: “I can’t give it to you, but I sent it to the ward.”
Patient: “You have to give me the printout! Just give it to me!”
Technician: “I sent it to the ward. It’s fine.”
Patient: “No, I want the printout now! Give me the printout!”
Technician: “I can’t.”
Patient: “Why not?!”
Technician: “Our printer is out of order.”
Patient: *Suddenly all calm and sweet* “Oh, that’s acceptable. Why didn’t you say so?”
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