I Should Be So Ducky
FAST FOOD | RIGHT | MARCH 21, 2013
Me: “Hi, welcome to [fast food place]! How can I help you?”
Elderly Customer: “Yes. I’ll have a small hamburger, a small fry, and a small coffee, for here, please.”
Me: “Certainly. Would you like cream and sugar with your coffee?”
Elderly Customer: “Of course. Two cream, and two sugar, please.”
Me: “Your total is $[total].”
(The Elderly Customer hands me more than enough to cover the meal.)
Elderly Customer: “Keep the change.”
Me: “I’m sorry, sir. We’re not allowed to take tips.”
Elderly Customer: “Really? What’s this world coming to! Customers should be allowed to tip for good service.”
Me: “I’m really sorry about that, sir. Here’s your food. Is there anything else that you would like?”
Elderly Customer: “No, thanks.”†
(He takes his food off to the lobby. A short while later, he’s back at my register.)
Me: “Did you need a refill on your coffee, sir?”
Elderly Customer: “Yes, please.”
(I refill his coffee. When I return with his cup, he takes it, smiles at me, and leaves the store. Sitting on the counter where he was standing, is a small balloon duck. The duck has a note.)
Note: “This isn’t a tip; he’s a gift. I hope that he brings a smile to your face.”
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