Any Sliver Of Hope
RETAIL | RIGHT | OCTOBER 31, 2011
(I am standing at the door greeting customers. An elderly gentleman is waiting to get in as I answer a question for the customer ahead. I have already checked his membership card.)
Me: “You can go on in, hon. I’ve already seen your card.”
(The man continues to stand there while I speak with another customer.)
Me: “Did you need anything, sir?”
Customer: “No, but you called me hon, so I thought I might stick around a while…”
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