Smelling A Sale
RETAIL | RIGHT | DECEMBER 23, 2013
(I work at a mall perfume counter. It’s close to Christmas. Many people are running around like crazy. It’s my first Christmas at this job. I’m very nervous about approaching people who look like they’re in a hurry. Two of my coworkers have already been yelled at by some hurrying customers. I see a customer, sort of casually strolling through, and decide to try her.)
Me: “Excuse me, ma’am. Would you like a sample of this cologne?”
(The customer gives me a blank look.)
Customer: “What for?”
Me: “For… well, just to smell.”
Customer: “But I’m not a man.”
Me: “Well, no. But maybe you’re looking for a last minute gift for some man in your life?”
Customer: “There is no man in my life! They’re all dead!”
(I am horrified and speechless. The customer bursts into giggles.)
Customer: “Sorry. You all just look so nervous and bored over here. I thought I’d have a bit of fun! That’s [Perfume Name], right? I’ll have four.”
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