Expressly Mannerless
GROCERY STORE | RIGHT | NOVEMBER 17, 2015
(There are already four checkout lanes open at the store but the lines are still fairly long when the following happens
Loudspeaker: “Attention, customers. We have just opened the Express lane for customers with less than 10 items. Again, we have just opened the Express lane for customers with less than 10 items.”
(Several people, including myself move over to the new lane, however we are beaten by Customer who has a cart nearly overflowing with groceries.)
Me: “You know this lane is for 10 items or less, right?”
Customer: “How was I supposed to know that?”
Me: “Well, there’s the sign posted clearly right there, or, if you’re blind, she said it twice when she made the announcement that made you race over here.”
Customer: “Oh, well, I didn’t know” *starts putting groceries on belt*
(Because it’s still faster than moving back to one of the other lines I wait for her to finish.)
Cashier: *when customer has left* “I’m very sorry about that. We’re not allowed to turn anybody away, even if they don’t have any manners.”