I Have Twenty-Twenty Vision
GROCERY STORE | RIGHT | NOVEMBER 20, 2015
(I ring up a customer for two lemonades that are on sale at 2 for $5.)
Me: “All right, sir, your total is $5.39.”
Customer: *hands me a $50 bill*
Me: *checks its authenticity then puts it through and gets out his change* “All right, sir, your change is 61 cents and here’s twenty, forty, and four ones.”
(I ALWAYS count customer change back to them, especially when it is a large amount. The cashier behind me needs an override for a void, so I scan my supervisor card and turn back to him.)
Customer: “Excuse me; you only gave me $25. See, one of the twenties is actually a one.”
(I look at his hand and see a one where I definitely put a twenty before. I know he is trying to con me, so I put up my closed sign and ask the lady who was next to please go to the next cashier, who has no customers. I then page my coworker over and ask her to bring out the mobile money counter to count my till.)
Customer: “I’m not magician! Look, it’s not here!” *rolls up his sleeves*
Me: “Okay, sir, I just need to have my drawer counted first.”
Customer: “Well, how long is this going to take? Ten minutes?”
Me: “No, sir, only a minute or two.”
Customer: “Well, I’m going next door! I’ll be back for my twenty after you count that drawer!”
(Guess what? He never came back. And my till was spot on.)
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