A Bunch-O-Words It Be, Indeed
CALL CENTER, EDITORS' CHOICE, TECHNOLOGY, USA | RIGHT | JULY 20, 2008
Me: “Thanks for calling [Company] support. How can I help you?”
Caller: “I just bought sump’n down to the [Department Store].”
Me: “And how can I help you with that?”
Caller: “Yup!”
(There is a long pause.)
Me: “Hello?”
Caller: “Hey!”
Me: “What is it I can help you with today?”
Caller: “Got me one a them orga, orgaz, origaniz, oregonize…”
Me: “Organizer?”
Caller: “Yup!”
Me: “And what can I do for you in regards to the organizer?”
Caller: “Well, it don’t do nuthin’!”
Me: “Sounds like you may need technical assistance on the device, and unfortunately you’ve reached the sales line. I would be happy to give you the accurate number.”
Caller: “It free?”
Me: “I’m sorry, no, the support line is not toll-free.”
Caller: “That’ll cost more ‘n my origun, orgizen, org…”
Me: “Organizer?”
Caller: “Yup!”
Me: “You may want to first consult the manual for information.”
Caller: “That ol’ book don’t say nuthin’ but a bunch-o-words!”
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