Thanks For (Almost) Nothing
CALL CENTER, EDITORS' CHOICE, FUNNY, MONEY, USA | RIGHT | MARCH 3, 2009
(I’ve just activated a cable channel for a woman and am ending the call.)
Me: “Is there anything else I can do for you, ma’am?”
Customer: “Yeah, how much was it again?”
Me: “It’s $4.01 a month, ma’am.”
Customer: “Why $4.01? Why not just four dollars?”
Me: “Ma’am, I only activate the channels, I don’t set the prices.”
Customer: “Well, that’s stupid. I don’t know if I want it anymore. It should only be four dollars.”
Me: “I can certainly put in a complaint for you.”
Customer: “Yeah, you do that. And you take it off and I don’t want to pay that fee for taking it off. It should only be four dollars!”
Me: “Look, ma’am, I’ll find twelve cents and mail it to you. That covers that one cent for a whole year. Can I have your address?”
Customer: “Have a nice day!”
(And then she hung up on me.)
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