Taxing Faxing, Part 4
CALL CENTER, PENNSYLVANIA, PITTSBURGH, STUPID, TECHNOLOGY, USA | RIGHT | FEBRUARY 28, 2010
Customer: “Yeah, hi, I just called earlier to have a report faxed. It hasn’t come through yet.”
Me: “I already sent that out to you, but I can send another copy if you’d like.”
Customer: “Hmm. You think it could be my end?”
Me: “Let’s check the basics. Have you received faxes earlier? Is it plugged in?”
Customer: “Oh, here’s the problem! The paper isn’t loaded!”
Me: “Okay! Fill it up and I’ll send it again.”
Customer: “Um, I don’t seem to have any paper here. Could you fax me some paper so I could load it with it before you fax the report?”
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