Miracle On 24th Street
CELLPHONE STORE | RIGHT | MAY 15, 2009
(I had activated a phone for a new customer with a standard two-year agreement. The next day, she comes back into the store, clearly irritated.)
Me: “Hi, welcome back. How is your new phone working?”
Customer: “You messed up my contract. You need to fix it.”
Me: “Okay, what is the problem with your contract?”
Customer: “You said I had a two-year contract, but on this paperwork it says 24 months. You need to fix it.”
Me: “Ma’am, there’s nothing wrong with the contract.”
Customer: “Yes, there is. You said two years and this says 24 months!”
Me: “Ma’am… how many months are in a year?”
Customer: “Twel–oh…well, now I feel stupid!”
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