Trying To Remember Without A Dismember
POST OFFICE | RIGHT | JANUARY 28, 2014
(I work at the customer service desk of a member-owned co-op store.)
Me: “Thanks for calling [Store]. How can I help you?”
Member: “This is [Name]. I need to phone [Local Celebrity] but I don’t have his phone number and he’s not on the phone book.”
Me: “I’m sorry. We can’t give out the phone numbers of our members.”
Member: “But you don’t understand! This is very important! He is coming over for dinner, and I was planning to serve chicken, but now I’m thinking he may be a vegetarian! I have to ask him!”
Me: “I’m sorry. I still can’t give you his phone number.”
Member: “But I’m a member! I own the store! You have to do what I say!”
Me: “I’m sorry. I can’t just give other member’s information from their file.”
Member: “Fine! Can you call him instead, ask him if he eats chicken, and then call me back?”
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