Well, That Went South
RETAIL | RIGHT | JULY 12, 2013
(At my job, I am well known to my customers for my politeness and excellent service. I’m also well known for my red and black hair, since it’s a bit different. My manager comes to talk to me. She is laughing a bit.)
Manager: “So we just got a customer complaint about you.”
Me: “Oh, really? I’m a little surprised.”
Manager: “Yeah, me too. You just missed the phone call, actually.”
Me: “Okay… well… what did they say?”
Manager: “She told me you were really rude to her.”
Me: “I was?”
Manager: “I know. I told her you were the nicest one here. I asked her if she was sure it was you and she said ‘Yeah, the girl with the red and black hair!'”
Me: “Okay…? Did they tell you what I said?”
Manager: “She said, ‘Well, she told me to have a nice day and everything… but she didn’t ask me how my day went! I found that incredibly rude!'”
Me: “Wow… really?”
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