There’s No Business Like My Business
PHARMACY | RIGHT | AUGUST 9, 2012
(I work at a well-known retail pharmacy. One night while I’m still new on the job, I’m manning one of the cash registers.)
Woman: “Hi, where is your baking soda?”
Me: “Um, I can’t guarantee that we have baking soda, but if we do, it would be in Aisle 3.”
Woman: *goes off to look for it*
(15 minutes later, the customer comes through my line with her baking soda.)
Me: “Oh, I see you found it! I’m glad we carry it.”
Woman: “If you hadn’t, I would have been very frustrated, and I would never have come here again!”
(I think she’s joking and laugh a bit.)
Me: “Well, I’m certainly glad you found it!”
Woman: *completely serious* “I did that to [other retail store] when they didn’t have lettuce, and they went out of business within a week!”
Me: *pause* “Um… I’m REALLY glad you found the baking soda, then.”
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