Unfiltered Story
#102197
AUSTRALIA, MELBOURNE, PHARMACY | UNFILTERED | DECEMBER 27, 2017
(The centre has lost power but we are still trading, doing everything manually)
Customer: “Can i have my repeat?”
Me: “I’m sorry but as i said, we have lost power and are able to print repeats but we will mail it out to you once the power comes back”
Customer: “But i want my repeat”
Me: “I’m sorry but we can’t print it”
(The customer rolls their eyes then proceedes to the checkout where we clearly state “Cash only” because of the power outage)
Customer: “I want to pay by card.”
Co worker: “I’m sorry but we have no power so we can’t use EFTPOS”
Customer: “But I want to pay by card”
Co worker: “I’m sorry, but the power is out so we can’t use the ETFPOS.”
Customer: “But I WANT to pay by card. Why did you cut the power on me. Put it back on”
Co worker: “We didn’t cut the power. The whole centre is out of power. We aren’t sure when the power will come back.”
Customer: “Well that’s your problem.”
(The customer storms off, without getting their items)