Possibly Hoping For Telepathic Texts
BOSTON, MASSACHUSETTS, PHARMACY, STUPID, TECHNOLOGY, USA | RIGHT | OCTOBER 29, 2018
(I work as a pharmacy technician at one a major pharmacy chains. Recently, store management has been pushing for the pharmacy employees to try and get customers to sign up for text message alerts when their prescription is ready for pick up.)
Me: *having gone through most of the transaction* “Do you get cell phone text alerts when your scripts are ready?”
Customer: “No.”
Me: “Would you like to?”
Customer: “Sure!”
Me: “All right, what cell number should we have in our system for us to text to?”
Customer: “Oh, I don’t have a cell phone.”
Me: “Then… you can’t receive text messages.”
(Sadly, this exchange has happened at least five times!)
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