Not Enough ‘G-Force’
Pharmacy | Working | June 4, 2015
(I am calling my pharmacy regarding a mail order sent to me at college. It is routed through a call center rather than a local pharmacy.)
Employee: “May I please have the name the prescription is under?”
Me: “Gregory [Last Name].”
Employee: “I’m sorry, I’m not seeing that. Is there another name it might be under?”
Me: “Try ‘Greg’ instead of ‘Gregory.’ My doctor might have used that.”
Employee: “Is that Greg with one ‘G’ or two?”
Me: “One.”
Employee: “I’m still not seeing that in our system.”
Me: “You’re spelling my last name [spelling], correct?”
Employee: “Yes.”
Me: “And you’re spelling ‘Greg’ as G-R-E-G?”
Employee: “No, sir, we are spelling it with one ‘G.'”
Me: “That’s correct. There is only one ‘G’ at the end, not two.”
Employee: “So the ‘G’ is at the end, not the beginning?”
Me: “No, there’s one ‘G’ at the beginning and one G at the end.”
Employee: “So then there are two ‘G’s?”
Me: *giving up* “Yes, I suppose so.”
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